Customs & Immigration
The United States Customs Office at Syracuse Hancock International Airport is a full service inspection facility. The Customs Office inspects and releases cargo, aircraft and vessels from foreign countries and collects processing fees. The Customs office also enforces laws from over 40 different federal agencies.
Service is available 24 hours a day, 7 days a week, excluding federal holidays. Office hours are Monday through Friday from 8:30 AM to 5:00 PM. General questions relating to customs should be directed to (315) 455-2271.