Airport Terminal & TSA Hours
Syracuse Hancock International Airport is open 24 hours per day, 7 days a week.
The TSA checkpoint opens at 4:00am and closes at 9:00pm.
Office Hours & Phone Numbers
If you wish to contact the airport, please call (315) 454-3263 between our office hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. For general information regarding the airport, please call (315) 454-4330, 24 hours per day, 7 days per week. Our fax number is (315) 454-8757.
Please feel free to contact the Syracuse Regional Airport Authority using the form below, or by mail at:
City of Syracuse Department of Aviation
Syracuse Hancock International Airport
1000 Colonel Eileen Collins Boulevard
Syracuse, NY 13212
If you are interested in scheduling a tour at the airport for your group or school, please fill out our Tour Request Form. The completed form can be mailed or faxed using the above information, or e-mailed firstname.lastname@example.org *PLEASE NOTE ALL TOURS ARE CURRENTLY SUSPENDED UNTIL SEPTEMBER 2016.
Airlines & Rental Car Returns
If you have questions regarding a specific flight, please contact a representative from that airline. Click here for a list of airlines serving the airport and their respective phone numbers.
If you have questions regarding car rental agencies, please contact the specific agency. Click here for a listing of the car rental agencies operating at the airport and their respective phone numbers.
Thank you for visiting the Syracuse Hancock International Airport website! We welcome your comments and questions.
Before submitting your question you may wish to consult our Frequently Asked Questions page.