Syracuse Regional Airport Taxi, Inc. has an exclusive agreement to provide ground transportation services at Syracuse Hancock International Airport. As such, they are the only company that is permitted to stage their vehicles at the Airport and operate dispatch centers from within the terminal.

Pursuant to the City of Syracuse Revised General Ordinances, other ground transportation providers are permitted to operate at the Airport on a pre-arranged basis. As the Department is mandated by the Transportation Security Administration to restrict traffic in front of the terminal, drivers are not permitted to pick-up or drop-off passengers in certain areas. In addition, unattended vehicles are not to be parked within 300 feet of the terminal. In an effort to provide quality customer service, the Department has designated areas close to the terminal specifically for active loading and unloading as well as areas for short term parking. Therefore, passengers may be dropped off or picked up relatively close to the terminal, and drivers may leave their vehicles in designated areas in order to enter the terminal to locate or assist passengers.

If you have any questions regarding ground transportation at Syracuse Hancock International Airport, please contact the Department of Aviation at (315) 454-3263.